CONNECTCustomer service portal

Call HCI 877-331-2084

Request service

Send us the details. No account needed.

Full nameEmailPhoneCustomer typeBuilding / company nameService street addressService cityStateZIP code

We will automatically route your request to the HCI branch serving this location.

System typeTell us what’s happeningPriority type

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For immediate service, call 877-331-2084. Submitting does not confirm an appointment.

No account needed. We will email confirmation to the address provided.

HCI Systems, Inc.For emergencies, call 911. Online requests are not emergency dispatch.

Home Service Call

Step 1 of 4

Add HCI Connect to your iPhone

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Tap the three dots

Tap the ••• menu at the bottom of your browser.

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☆Add Bookmark

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□Find in Page

Tap the Share icon

In the menu, tap Share.

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Tap + Add to Home Screen

Scroll down if needed, then tap the highlighted row.

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HCI Connectconnect.hcisystems.net

Open as Web App

Turn it on, then tap Add

Make sure Open as Web App is on. Then tap the blue Add button.

The HCI Connect icon will appear on the iPhone Home Screen.

HCI Service AssistantCommercial Systems Support

Hello! How can we help with your commercial building systems?

Request Service Call 877-331-2084

For smoke, fire, or immediate danger, evacuate and call 911.

Describe the fire alarm issue

Do not enter passwords, access codes, or confidential security information.